Bourbon & Boots Reviews

Ordered whiskey glasses for a friend... took several emails to get them finally delivered TWO months later. Recently gave them another shot... suspiciously my order was "damaged in delivery" and would arrive late. Never arrived. Contacted our credit card company to counter the charge. Don't know how this place is still allowed to run.

Ordered a watch for my husband in October 2018 for Christmas. Never received it. E-mail said it was back ordered. This is sad that they are taking advantage of people esp. Veterans and senior citizens. Hope they have trouble sleeping these days. Just want my 250.00 returned they took.

We ordered something on October 24th for Christmas! After a few weeks I emailed as their phone doesn't work and was told it was back ordered and would be in shortly that was before Thanksgiving. Emailed again after Thanksgiving and was told the same thing words almost duplicated. I emailed again and No response! Notified the credit card company and did a dispute and the company lied and said I knew it was back ordered and didn't request a refund, well I have an email notifying them I wanted a refund dated December 4th as I had to purchase another gift! This is not a valid company and has numerous complaints with the BBB! Today as I write this it is still in dispute NO PRODUCT or REFUND! DO NOT BUY from this fraud company!

We ordered a wonderful Christmas gift for my folks and had it shipped directly to them. That was 3 weeks before Christmas, with plenty of time. After two weeks, I emailed to check the status and was told that they couldn't guarantee delivery before Christmas, but it would be there "shortly after," similar language to what others have noted. It is now February 1, and we still have not received what we ordered. I will be filing a fraud charge to recoup this money, but more importantly, we will (obviously) not be ordering from this company again, and my parents don't have their Christmas gift.

A very sharp and legitimate looking website that is a scam. I never received my order and never had messages returned. The phone number doesn't work. I could not track order number on website either as the link did not work. PLEASE DO NOT ORDER FROM THESE SCAM ARTISTS!

I placed an order on 11/26 for Christmas. After 3 weeks of no delivery, I emailed them requesting a ship date. They responded that it would not arrive in time for Christmas, but that it would arrive shortly after. It still has not arrived. Their customer care phone number is not a working number. I have filed a fraud claim in order to get this resolved.

I ordered whiskey glasses for a Christmas gift from them in November. Christmas has long passed and I have still not received the glasses. They have however charged my credit card for the full amount and will not answer my emails asking for a refund! They are scammers!
Beware of this company!

Ordered college whiskey glasses and decanter in September was to ship in 8 to 10 days.
Two emails they did answer said will be sipping in a week or so. Hasn't happened another email ship before Christmas didn't happen. No reply to latest email.
Constantly getting sales emails from them?
Stay away from these people. Sounds like they need to be investigated for fraud and theft.
No merchandise no refund.

Ordered weeks ago, no further info other than an email that my order had been received provided. Have sent over 10 emails with zero response. Their phone is no longer in service. They still update their Facebook page daily but will not respond to any of my posts

Ordered my boss a Christmas gift on December 11 - the tracking 'says' it was sent yesterday! Ten days later and of course there is no one to speak with on the phone - THIS COMPANY IS A RIPOFF - IT DOENS'T GET ANY WORSE THAN THIS - STAY AWAY